Non-runners
Dead battery, seized brakes, flat tyres or no keys at all: a car that will not move is still collected. It just needs a winch, and a little more information.
Non-runners
Recovery trucks load non-runners with a winch, so a car that will not start is routine. What helps is knowing in advance whether the wheels turn and the steering works, because a car with locked brakes or a seized wheel needs a different approach.
Cars that have stood for a long time often have soft or flat tyres and brakes that have stuck on. None of that stops a collection; it just changes how the car is loaded.
Tell the buyer
Awkward cases
The steering lock stays on, so the car is winched and guided carefully. You still need to prove the car is yours.
The driver may use skates or a lifting method for wheels that will not roll.
Brakes and wheels may be seized. Describe how long it has been parked.
Long winch runs are possible, but the truck must be able to line up with the car. Photos help.
The route
Four stations, the same wherever you live. The postcode decides who comes; you decide whether and when.
Give us the registration plus the postcode of the street, drive or yard where the car sits. That postcode picks the buyer.
The licensed buyer responsible for that patch reads the details and replies with a figure for the car.
Happy with the figure? Pick a day and a time window for the truck. Turn it down and that is the end of it, with nothing to pay.
Payment arrives by bank transfer, the car heads to an Authorised Treatment Facility, and its destruction is logged with the DVLA.
FAQs
Short answers to what people ask before booking.
More on the full FAQs page.
Yes. If it has been off the road it should have a SORN in place; if it does not, sort that or scrap it promptly.
Usually, yes, to hand over keys and documents and to sign the car over. If you cannot be, agree an alternative with the buyer beforehand.
No. An offer is just that. You can think about it, ask questions or say no, and nothing is owed.
Into your bank account. Cash for scrap has been banned in England and Wales since the Scrap Metal Dealers Act 2013, so expect a transfer, never notes.
Cars we collect
Seven situations we see most. Open the one that matches yours.
Repairs cost more than the car is worth to you.
Every category, bought back or not.
Bent, burnt or flooded, collected as it stands.
Engine, gearbox, clutch or electrics gone.
Worth more as parts than as a car.
Sitting unused, unloved or simply surplus.
Two details, the reg and the postcode, put your car in front of the licensed buyer for your area. Their figure, your decision.