How it works

How scrap car collection works

One request, routed to the right buyer, ending with paperwork that proves the car has gone. Here is each stage in order.

A yellow car's wheel secured on the red-and-white deck of a flatbed recovery truck

The route

Four stations, start to finish

Four stations, the same wherever you live. The postcode decides who comes; you decide whether and when.

  1. 01

    Your postcode

    Give us the registration plus the postcode of the street, drive or yard where the car sits. That postcode picks the buyer.

  2. 02

    The buyer for that area

    The licensed buyer responsible for that patch reads the details and replies with a figure for the car.

  3. 03

    A slot that suits you

    Happy with the figure? Pick a day and a time window for the truck. Turn it down and that is the end of it, with nothing to pay.

  4. 04

    ATF and certificate

    Payment arrives by bank transfer, the car heads to an Authorised Treatment Facility, and its destruction is logged with the DVLA.

Collection day

The day itself, in order

  1. 1

    Heads-up before arrival

    The driver or the buyer gets in touch when the truck is on its way, so you are not waiting around all day.

  2. 2

    Quick inspection

    Model, damage, wheels and keys are compared with the description you gave.

  3. 3

    Loading

    Driven on if it runs, winched if it does not. Strapped down before it moves.

  4. 4

    Paperwork and payment

    You hand over the keys and the V5C, sign, and the transfer is sent to your account.

  5. 5

    To the facility

    The car goes to an Authorised Treatment Facility, which records its destruction.

  6. 6

    Telling the DVLA

    The DVLA is told the car has been scrapped. Any full months of tax left come back to you automatically.

Have this ready

  • Your V5C (if it has gone missing, say so up front)
  • All the keys, spares included
  • An empty glovebox, boot, door bins and spare-wheel well
  • A private plate already retained or transferred
  • Room nearby for a recovery truck to pull in
  • Account number and sort code for payment

Why postcode routing

Why your postcode decides who comes

A buyer working near the car can value it sensibly, reach it without a long empty journey and fit it into a route. That is why the request goes to whoever covers your postcode rather than to a single central yard.

It also means the person who makes the offer is the person who collects. If you have a question about the offer or the day, you deal with them directly.

Why there is no collection charge

What the offer already includes

A scrap car is valued on its recoverable parts and metal. The cost of fetching it is built into that figure from the start, which is why no transport line appears on the day.

You are not committed until the car is on the truck. Up to then, a change of heart costs you nothing.

FAQs

Questions about the process

Short answers to what people ask before booking.

More on the full FAQs page.

How does my request reach a buyer?

Your registration and postcode go to the licensed buyer who covers that postcode. They make the offer and arrange the collection with you directly.

Is there a charge for collection?

No. The offer you are given already accounts for collecting the car, and nothing is added on the day.

Can someone else hand the car over for me?

Possibly, if the buyer agrees in advance. Whoever hands it over may be asked for identification and proof that they can act for you.

What happens to the car?

It goes to an Authorised Treatment Facility, where it is depolluted, useful parts are recovered and the rest is recycled. The DVLA is told it has been destroyed.

Will I get my road tax back?

Yes, for any full months left. The DVLA refunds it automatically once it knows the car has been scrapped, and any Direct Debit is cancelled.

Find out what your car is worth

Two details, the reg and the postcode, put your car in front of the licensed buyer for your area. Their figure, your decision.